Your satisfaction is our priority at PlanAI. Please read our refund policy to understand how we handle refund requests.
Refunds are available within the first 14 days of your purchase if you are not satisfied with our services. To be eligible for a refund, please ensure you meet the following criteria.
To request a refund, please contact our support team at [email protected] with your account details and reason for the refund request.
Once your refund request is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain amount of days.
Certain services may not be eligible for a refund. Please contact us for more information about non-refundable services.
These Terms shall be governed and construed in accordance with the laws of [China], without regard to its conflict of law provisions.
For any questions about our refund policy, please contact us at:
Shenzhen Baiyu Qianling Technology Co., Ltd.